Data Protection

BROWSING

Visiting our international site means we collect technical data: IP address, browser setup, language, estimated country, pages viewed, session IDs and cookies. This supports site operation, abuse prevention and performance.

ORDERING

Buying from us means we collect what we need: name, addresses, email, phone, basket contents, delivery method, billing details and returns information. We may also collect anti-fraud signals, such as address consistency and risk indicators, to protect customers.

USE

Your information processes orders, arranges delivery, manages payments and refunds, updates you on shipping and improves our catalogue. We may produce aggregated, anonymised analysis that does not directly identify anyone.

PAYMENTS AND CARDS

Transactions run through payment partners using secure protocols and encryption. We never store full card numbers or security codes. Retained references are designed to limit exposure of sensitive data, including via tokenised identifiers.

PROTECTION

Your details serve purchase-related purposes only: delivery, essential communication and fraud prevention. We apply access controls, anti-exfiltration protections and internal procedures to prevent unauthorised access.